Frequently Asked Questions

Everything you need to know about our curated collections.

How long does shipping take?

Standard shipping typically takes 3 to 7 business days within the continental US. International delivery times vary by location, usually arriving within 10 to 14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.

Are your materials sustainably sourced?

At Mouse in a Box, we prioritize ethical manufacturing. 85% of our current collection is made from organic cotton, recycled polyester, or Tencel fabrics.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of purchase by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.